This section may help you with any questions you have. If there is a question we haven’t covered then please do not hesitate to call us on 0207 193 1164.
Is there an age limit for HRH Blues?
HRH Blues is an over 18s event.
When will I receive my tickets?
HRH Blues is a ticketless event. When you book online, you will receive a booking confirmation with a unique booking reference. You will need to print out this information and bring it to the event. You will also need ID for check-in – this can be either your driving licence, passport or bank card.
All guests are required to bring photo ID.
Can I smoke in the hotel?
No smoking is permitted in hotel rooms.
Will there be alcohol at the event?
Alcohol will be served the whole time the arenas are open. If you do drink, don’t drive.
I’d like to record/film/photograph one of the sessions. Is this permitted?
Please contact boxoffice@chicfestivals.com to get special permission. If you wish to cover the event as a member of the press, please contact charl@darkwatch.net
Can I bring flyers to hand out and promote another event?
No. If you are found to be flyering or self-promoting at the event without permission, you will be asked to leave the site immediately.
If I lose my wristband, can I get a replacement?
To replace a wristband that has been reported lost, there is a charge of £55. You will need to bring ID to main reception to be issued with a replacement.
Is there anything else to do aside from Weekender activities?
Sheffield is the 4th largest city in the UK! There’s plenty to do
What should I NOT bring with me?
Please do not come to the site with any offensive weapons or anything that might be considered dangerous. We operate a zero-tolerance drug policy.
How do I cancel my booking?
To make a cancellation, please email us at boxoffice@chicfestivals.com. See terms and conditions for cancellation charges